k77711 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and k77711 ("k77711", "the Platform", "we", "us", "our") governing your access to and use of the k77711 online betting and casino platform available at k77711.bet and all associated mobile applications, sub-domains, and related services (collectively, "the Platform").

By accessing the k77711 website, creating a player account, making a deposit, placing a bet, participating in a casino game, or accepting any promotional offer from k77711, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation.

If you do not agree with any provision of these Terms, you must immediately cease using the k77711 Platform and close your account. Continued use of the Platform following any published update to these Terms constitutes your acceptance of the amended version.

These Terms are written in English. English is the authoritative language for all contractual and dispute purposes related to your use of k77711. Where any translation of these Terms may exist in any other language for informational convenience, the English version takes precedence in all cases.

Access to and use of the k77711 Platform is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. k77711 does not permit any individual under the age of 18 to register, deposit funds, place bets, or use any feature of the Platform under any circumstances.
• You are accessing the Platform voluntarily, as a form of entertainment, and not under duress or coercion.
• You are not accessing the Platform from a jurisdiction where online gambling is expressly prohibited by applicable law. It is your responsibility to determine whether your use of k77711 is lawful in your location.
• You are acting on your own behalf and not as an agent, employee, or contractor of any third party for the purposes of gambling on this Platform.
• You have not previously been self-excluded from k77711 or any affiliated platform, or if you have been self-excluded, your exclusion period has formally ended and your account has been reinstated through the proper process.

k77711 employs age and identity verification procedures at registration and at any subsequent point it deems necessary. You agree to provide accurate, complete, and truthful personal information during the verification process and to supply supporting documentation upon request. Failure to complete verification within the timeframe specified by k77711 may result in the suspension of withdrawal privileges until verification is complete.

k77711 takes underage gambling prevention extremely seriously. If k77711 has reason to believe that a Player is under the age of 18, the account will be suspended immediately pending investigation and verification. If confirmed, the account will be permanently closed, all bets placed will be voided, and any deposits made will be returned net of any withdrawals already processed. No winnings will be paid out in respect of activity conducted while the Player was underage.

To access the full range of features available on k77711 — including sports betting, casino gaming, live dealer tables, deposits, and withdrawals — you must register a player account. The following rules apply to the registration and ongoing management of your k77711 account:

3.1 Registration Requirements

You must provide accurate and complete information during account registration, including your legal full name, date of birth, email address, mobile phone number, and preferred payment method. You must keep this information current and notify k77711 of any changes promptly via the account settings page or by contacting support.

3.2 One Account Per Player

Each individual player is permitted to hold only one (1) active k77711 account. Opening multiple accounts — whether using the same name, multiple email addresses, different mobile numbers, or accounts registered under family members' details — is strictly prohibited. k77711 uses device fingerprinting, IP analysis, and payment method linkage to identify duplicate accounts. All duplicate accounts will be closed, and balances and bonuses associated with them may be forfeited at k77711's discretion.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any other person. You must use a strong, unique password for your k77711 account and enable SMS OTP two-factor authentication where available. k77711 will never contact you to request your password. Any activity carried out under your account credentials will be treated as having been authorised by you unless you have previously notified k77711 of unauthorised access.

3.4 Know Your Customer (KYC) Verification

k77711 is required to verify the identity of all players prior to processing withdrawal requests and at any other point determined necessary for compliance purposes. KYC verification typically requires submission of a government-issued photo ID (National ID card, passport, or driving licence) and proof of payment method ownership. Withdrawal requests will not be processed until KYC verification is complete and approved. k77711 aims to complete KYC reviews within 24 hours of receiving complete documentation.

3.5 Account Dormancy

An account that has had no login activity for a period of 12 consecutive months is considered dormant. k77711 will attempt to notify the account holder via the registered email address before applying any dormancy fee. A monthly administration fee of ৳100 may be deducted from the dormant account balance until the balance reaches zero or the account is reactivated by the player logging in and completing a verification step.

All financial transactions on k77711 are conducted in Bangladeshi Taka (BDT, ৳). k77711 does not accept deposits or process withdrawals in foreign currencies. The following terms govern all deposit and withdrawal activity on the Platform:

4.1 Accepted Payment Methods

k77711 currently accepts deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. The current list of available methods is always displayed in the cashier section of the Platform.

4.2 Deposit Terms

The minimum deposit amount on k77711 is ৳200. There is no upper limit on deposits, though k77711 reserves the right to request source-of-funds documentation for large deposits as part of its anti-money-laundering compliance obligations. Deposits via bKash and Nagad are processed instantly in most cases. Bank transfer deposits may take up to 2 business hours to credit to your k77711 account balance. k77711 does not charge any fees for deposits, though your payment provider may apply their own transaction fees.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳500. KYC verification must be completed before any withdrawal can be processed. For KYC-verified accounts, bKash and Nagad withdrawals are typically processed within 15 minutes, 24 hours a day, 7 days a week. Bank transfer withdrawals may take up to 24 hours. k77711 does not charge withdrawal fees, though your payment provider may apply their own charges. You may only withdraw funds to a payment method that is registered in your own name — withdrawals to third-party accounts are not permitted under any circumstances.

4.4 Player Fund Safety

Player funds held on the k77711 Platform are maintained in accounts that are segregated from the company's operational funds. This segregation is maintained to ensure that player balances remain accessible for withdrawal even in the unlikely event of operational financial difficulty. All transactions on k77711 are protected by 256-bit SSL encryption.

All sports betting, casino gaming, live dealer, and instant game activity on k77711 is governed by the specific game and market rules published on the Platform, supplemented by the following general rules:

5.1 Bet Acceptance and Void Bets

k77711 reserves the right to decline, limit, or void any bet at its absolute discretion, including in cases where a bet has been placed using erroneous odds resulting from a technical error, where the bet is suspected to have been placed with knowledge of an outcome not yet publicly known, or where the stake exceeds the maximum stake limit for the relevant market. Void bets are returned to the player's account balance in full.

5.2 Cricket and Sports Betting

For BPL, IPL, T20 World Cup, and other cricket markets offered on k77711, full match rules including abandonment, Duckworth-Lewis-Stern method adjustments, super overs, and no-result outcomes are detailed in the specific sport rules available in the sportsbook help section. As a general principle, in the event of a match being abandoned without a result, all bets will be voided and stakes returned unless a sufficient number of overs have been bowled to constitute a valid result under the relevant competition rules.

5.3 Casino and Live Casino Games

All casino games and live dealer games available on k77711 use certified Random Number Generator (RNG) technology or, in the case of live dealer games, real physical game equipment operated by trained dealers in licensed studio environments. The Return to Player (RTP) percentage for each slot title is published in the game information panel. k77711 does not manipulate game outcomes and has no ability to do so — all outcomes are determined by the game provider's certified software.

5.4 Minimum and Maximum Stakes

Minimum and maximum stake limits vary by sport, market, casino game, and bet type. Current limits are displayed at the point of bet placement or within each game interface. k77711 reserves the right to apply individual stake limits to specific player accounts where betting patterns are identified that are inconsistent with recreational gambling behaviour.

k77711 offers a range of promotional bonuses to new and existing players, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to the Bangladesh cricket calendar and cultural events such as BPL season, Eid, and Pohela Boishakh. The following general terms apply to all promotions unless the specific promotion terms state otherwise:

• All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn as real funds. The wagering requirement applicable to each specific promotion is stated clearly in the promotion terms at the point of offer.
• Bonuses are credited to a separate bonus balance and do not count as withdrawable funds until wagering requirements have been fully satisfied.
• Wagering requirements must be met within the time limit specified for each promotion. Bonus balances and associated winnings remaining at the expiry of the time limit will be forfeited without notice.
• k77711 reserves the right to withdraw any promotional offer at any time and to void any bonus credited as a result of a technical error or system fault.
• Bonuses may only be claimed once per household, IP address, device, or payment method. Attempts to claim the same bonus multiple times using different accounts constitute bonus abuse and will result in account suspension.
• k77711 reserves the right to refuse, modify, or cancel a promotion for any player who is found to be exploiting promotional structures in a manner inconsistent with good-faith recreational use.

The following conduct is strictly prohibited on the k77711 Platform and will result in immediate account suspension, forfeiture of funds, and where appropriate, reporting to relevant law enforcement authorities:

• Use of automated betting software, bots, or scripts to place bets or interact with the Platform in any non-human manner.
• Collusion with other players to manipulate game or match outcomes, including but not limited to chip dumping in poker or coordinated multi-account betting strategies.
• Match fixing or insider betting — placing bets with knowledge of a pre-determined or manipulated match outcome.
• Exploitation of software errors — knowingly taking advantage of a bug, glitch, or pricing error on the Platform to gain an unfair advantage. Any winnings generated from such exploitation will be voided.
• Money laundering — using the k77711 Platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of funds. k77711 is committed to anti-money laundering compliance and will report suspicious activity as required by applicable law.
• Chargebacks — initiating an unauthorised chargeback or payment reversal with your bank or payment provider in respect of a k77711 deposit. Any player who initiates a chargeback will have their account suspended pending investigation. Outstanding chargeback amounts will be treated as a debt owed to k77711.
• Harassment or abuse of k77711 support staff or other players via any communication channel associated with k77711.

k77711 reserves the right to suspend, restrict, or permanently close any player account at any time and for any reason, including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, receipt of a valid legal order, or the player's own request for self-exclusion.

8.1 Voluntary Account Closure

You may request to close your k77711 account at any time by contacting the support team at [email protected]. Before an account can be closed, any outstanding wagering requirements on active bonuses must be resolved, and any pending withdrawal requests must be processed. Upon account closure, any remaining real-money balance will be returned to your verified payment method within 5 business days.

8.2 Self-Exclusion

If you wish to stop gambling for a defined period, k77711 offers self-exclusion options of 30 days, 90 days, 6 months, or permanently. Self-exclusion can be activated directly from the responsible gaming section of your account dashboard without requiring contact with support. During a self-exclusion period, you will be unable to log in, deposit, or place bets. k77711 will also suppress promotional communications to your registered email address for the duration of the exclusion. Self-exclusion periods cannot be reversed or shortened once activated — you must wait until the exclusion period expires before requesting reinstatement.

8.3 Involuntary Account Suspension

Where k77711 suspends an account on the grounds of suspected fraud, money laundering, or breach of these Terms, access to account funds may be withheld pending investigation. k77711 will notify the account holder of the suspension by email and will aim to complete its investigation within 30 days. Where investigation confirms a material breach, k77711 reserves the right to forfeit all or part of the account balance.

To the maximum extent permitted by applicable law, k77711's total aggregate liability to you in connection with your use of the Platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total net deposits made by you to the Platform in the 30-day period immediately preceding the event giving rise to the liability claim.

k77711 shall not be liable for any of the following categories of loss, whether direct, indirect, incidental, or consequential:

• Loss of profits, loss of revenue, or loss of anticipated savings arising from the use or inability to use the Platform.
• Loss or corruption of data, loss of goodwill, or damage to reputation.
• Any loss arising from Platform downtime, technical errors, delays, or interruptions to service caused by circumstances outside k77711's reasonable control, including telecommunications failures, internet service provider outages, power failures, acts of God, or government actions.
• Any loss arising from a player's reliance on inaccurate odds or market information resulting from a technical fault, where k77711 has voided the affected bets and returned stakes in full.

Nothing in these Terms excludes or limits k77711's liability for death or personal injury caused by k77711's negligence, or for fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

k77711 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, k77711 will provide advance notice to registered players by email to the address associated with their account, with a minimum of 7 days' notice before the revised terms take effect. Non-material changes (such as typographical corrections or clarifications that do not alter players' rights) may take effect immediately upon publication.

It is your responsibility to check this page periodically for updates and to review the effective date displayed at the top of this document. Your continued use of the Platform after the effective date of any amendment constitutes your full acceptance of the revised Terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. Any dispute that cannot be resolved through k77711's internal complaints process shall be referred to binding arbitration before a mutually agreed arbitrator, with proceedings conducted in the English language.

k77711's internal complaints process is available to all registered players. To submit a formal complaint, contact [email protected] with the subject line "Formal Complaint" and a full description of the issue. k77711 aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 10 business days.